1. Who We Are

This Website is owned and operated by Arielle McGuinness, providing customer experience coaching, consulting, and training services to clients globally.

2. Use of Our Website & Services

By using our Website, you agree to:

Use our site and services only for lawful purposes

Not copy, reproduce, distribute, or exploit any content without prior written permission

Not attempt to interfere with the security or functionality of the Website

We reserve the right to suspend or terminate your access if you breach these Terms.

3. Intellectual Property

All content on this Website — including text, graphics, logos, designs, downloads, and digital products — is the property of Arielle McGuinness (or used with permission) and is protected by applicable copyright, trademark, and intellectual property laws.

You may view or download content for your personal, non-commercial use only. You may not reproduce, modify, or distribute our content without express written consent.

4. Information You Provide to Us

If you submit personal information through forms, quizzes, or downloads, you agree to provide accurate and complete details.

The collection, use, and storage of your personal information is governed by our Privacy Policy.

5. Third-Party Services

We may use third-party services to operate our Website, process form submissions, deliver digital products, or collect analytics. Examples include:

Mastermind Business Hub – form management & potential email communications

Payment processors (e.g., Stripe, PayPal) – for secure transactions if we sell products or services online in the future

Analytics providers – to monitor site performance and improve the user experience

We are not responsible for the content, security, or privacy practices of third-party sites or services.

6. Marketing & Newsletters

While we are not currently sending newsletters or promotional content, we may introduce this in the future. When that occurs:

You will only receive such content if you opt in

All emails will include an unsubscribe option

Communications will be managed through Mastermind Business Hub or an equivalent service

7. Payments & Refunds

If we offer paid services or digital products in the future:

Payments will be processed securely through third-party providers

No payment details will be stored on our Website

Refunds will only be issued in accordance with the specific terms stated at the time of purchase

8. Disclaimer of Warranties

Our Website and services are provided on an “as is” and “as available” basis. While we strive to provide accurate and up-to-date information, we make no warranties — express or implied — regarding the availability, accuracy, or reliability of our Website or content.

9. Limitation of Liability

To the fullest extent permitted by law, Arielle McGuinness will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website, services, or reliance on its content.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts in that location.

11. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the Website after changes indicates your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact:

📧 Email: [email protected]
🌐 Website: www.ariellemcguinness.com